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‎06-24-2025 02:34 AM

HP Recommended
Product: Studio X52 with TC10 Kit
Operating System: Other

Hi, I'm looking for a way to set the TC8 and TC10 Admin password via Lens Provisioning, this is possible for the codecs, please advise, many thanks.

2 REPLIES 2

‎06-24-2025 02:50 AM

HP Recommended

Hello @Luckens ,

 

Welcome back to the HP Poly community.

 

As far as I am aware this is at present not possible.

 

For more details and/or potential timelines that we cannot disclose via a public forum, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎06-24-2025 08:40 AM

HP Recommended

Hello @Luckens ,

 

I stand corrected for when a TC is being used as a standalone Device aka a Scheduler since PolyOS 4.5 or TCOS 6.5:

 

Poly TC10 and Poly TC8 touch controller features

This release includes the following new features for Poly TC10 and Poly TC8 touch controllers:

If the Unit is paired to a device this is not yet implemented.

 

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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