-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Poly Video Conferencing
- Meeting Room Solutions
- Poly X30 and X50 Android version?

Create an account on the HP Community to personalize your profile and ask a question
04-09-2025 05:24 AM
Hi all,
I'm facing a potential issue at work where security protocols are limiting the oldest Adnroid OS we are able to use for MTR kit.
I can't find this detail anywhere in the settings.
Can anyone advise me of the Android OS of the Poly X30, X50 and TC8?
Thanks,
04-09-2025 05:30 AM
Hello @ChrisA13 ,
Welcome to the HP community.
Unfortunately, your post does not contain the currently used Software version for the HP Poly product you use.
This is important, especially in the future, when someone finds this post in days, months, or years.
Please do not simply edit the original post but reply with the versions.
In the FAQ or the Read 1st section, we remind users why this is important.
- PolyOS 4.0 or later uses Android 10
- TCOS running 4.1.0 or 6.2.0 or later runs Android 11
If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.
Best regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN