Poly X70 active speaker framing or focusing issue.

[ACT_JedrickCH]

Hello, our company is currently having issues with the poly x70  camera tracking and focusing. Camera is set on speaker tracking but it is having problem to properly frame the speaker on the 25ft end of the conference room and instead of panning or zooming in gradually like the X50 it jumps around very distracting. In certain times the camera setting is switching "on" and "off" from auto framing by itself.  Hope to find any solution in this issue or anyone else faced this issue and found a way to resolve it.

[SteffenBaierUK]

Hello @ACT_JedrickCH ,

Welcome to the HP community. I have moved your post to the right section.

Unfortunately, your post does not contain the currently used Software version for the HP Poly product, or the Partner application version you use. For example Microsoft Teams, Zoom rooms, etc.

This is important especially in the future when someone finds this post in days, months, or years to come. Please do not simply edit the original post but reply with the versions.

This is stated in the FAQ or the Read 1st section, explaining why this is important.

If an issue like this cannot be resolved via a public community post, please work with our support organization in your region. Details on how to contact us are in my signature

Best regards

Steffen Baier