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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

I work for a large university providing IT solutions to every day problems such as video conferencing on the go but recently have had problems getting Polycom Telepresence m100 working with Microsoft Windows 8.

 

I get video but no sound on the several systems I've tested with. We are using Version 1.0.5 and as I can see from the release notes there is no mention of windows 8.

 

Windows 8 is the OS we are purchasing and rolling out to all our customers so this lack of support has a direct effect on purchasing of PolyCom equipment and software.

 

At the moment we are recommending customers use google video services to conduct conferences which is not ideal. I would love to give our customers an enterprise level solution such as PolyCom but my hands are tied.

 

Can a PolyCom representative please provide us with a date when support will be added.

 

1 REPLY 1
HP Recommended

Hello SebDooris,

welcome to the Polycom Community.

The Real Presence Desktop Software supports Windows 8.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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