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- RealPresence Group 500 and IP 7000 integration

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05-04-2016 01:43 AM
Hi, I have problem with integration Group 500 + sundstaion IP 7000. I would like that telephon (IP 7000) worked how SIP telephon and microphon for group 500 too - paralel. It will worked that confirguration ? Where is problem? Thank you.
Group SV 5.1.0-25057
SoundStation IP 7000 2.8.0-40000-001.004
4.3.0.0246
Robo
Solved! Go to Solution.
Accepted Solutions
05-04-2016 04:06 AM
Hello Robo,
I already provided you with the link where you can find the detailed information prior to this but please check this:
- Integration Guide for the SoundStation IP 7000 Connected to HDX Series or RealPresence Group Series ...
- User Guide for the SoundStation IP 7000 Connected to HDX Series or RealPresence Group Series (in Uns...
- Quick User Guide for the SoundStation IP 7000 Connected to HDX Series or RealPresence Group Series (...
Your Polycom reseller should be consulted for any additional follow up questions.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
05-04-2016 02:39 AM
Hello Robo,
I have moved your post from the unrelated topic you replied to as it covered something else.
Could you kindly explain your issue ?
The IP7000 if connected to its own Network cable can simply register to a SIP Server.
This is documented in the VoIP FAQ:
Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP Server?
Resolution: Please check => here <=
Once the phone is connected to its own LAN and the CLink cable to the Group Series it can be used as a standalone Conference Phone and add Video calls.
The Admin guide and the page => here <= should be consulted if you have any further questions.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

05-04-2016 03:49 AM
OK. But, SIP registered is OK cross LAN cable. I cannot integrated with group 500 how microphone for group 500 in the same time cross clink microphone cable. I thing, this integration is possible. Is that true? If I connet microphone cable IP 7000 no connect to Group 500, abut is still to registered to SIP.
05-04-2016 04:06 AM
Hello Robo,
I already provided you with the link where you can find the detailed information prior to this but please check this:
- Integration Guide for the SoundStation IP 7000 Connected to HDX Series or RealPresence Group Series ...
- User Guide for the SoundStation IP 7000 Connected to HDX Series or RealPresence Group Series (in Uns...
- Quick User Guide for the SoundStation IP 7000 Connected to HDX Series or RealPresence Group Series (...
Your Polycom reseller should be consulted for any additional follow up questions.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN