Request for MIBs, OIDs and recommendations for G7500 monitoring (Centreon & Syslog)

[YvesMTE]

Hi,Poly Team,

We are currently planning to implement a monitoring solution for our Poly G7500 codecs and would like to validate the recommended approach with you.

Our objective is to set up a proactive supervision covering the following main areas:

• General system health (availability, reboots, hardware status)
• Camera status and detection
• Camera tracking (People / Speaker Tracking)
• Network and Internet connectivity
• Call quality and communication-related events (when available)

To achieve this, we plan to use:

• SNMP monitoring (polling and traps) integrated into Centreon
• A Syslog server to collect and centralize all system and application events from the codecs

Could you please provide:

• The official MIB files for the Poly G7500
• The recommended OIDs to monitor the items listed above
• The list of SNMP traps and Syslog events available on the G7500
• Any best practices or additional recommendations you would suggest for monitoring these devices

Additionally, if there are other monitoring methods (API, specific metrics, or logs) that you recommend beyond SNMP and Syslog, we would be happy to review them.

Thank you in advance for your support.
We look forward to your guidance to ensure a robust and efficient monitoring setup.

Kind regards,

[SteffenBaierUK]

Hello @YvesMTE ,

Welcome to the HP Poly community.

From our Video FAQ:

Feb 10, 2015 Question: Can we use Simple Network Management Protocol (SNMP) MIB files for Poly Products?

Answer: For more details check => here <= 

Best Regards

Steffen Baier