Rest API Poly X50/G7500 Devices Usage System up time

[DanielPetrillo]

Hello Good Morning Community - 

I would like to know if there's a way to call the Poly X50/G7500 device Dashboard "Usage - System Up time"  via API using CURL or any other method?

Thanks 

[SteffenBaierUK · Accepted solution]

Hello @DanielPetrillo ,

welcome to the HP Poly community.

If this is not listed in the Public REST API guide I suggest you work with Poly Sales or a Poly reseller to raise this via a feature request. The other API includes an Uptime parameter in the Poly G7500 Command-Line API Reference Guide 

Our public FAQ covers both API's:

May 19, 2020 Question: Does a Poly G7500 or Studio X50/X30 support REST API?
Resolution: Details on this can be found in the Poly VideoOS REST API Reference Guide >here< (or search the Support Page for the latest) or for instructions check >here<

Best Regards

Steffen Baier

[DanielPetrillo]

Thank you Steffen, yes I did see the API reference for UPTIME and figured out how to extract relevant System data and convert the Uptime from Milliseconds to Standard date-time format in a more readable human fashion -  /rest/current/system such as": {"systemName":"","serialNumber":"","model":"","hardwareVersion":"","softwareVersion":"","buildType":"","build":"","systemTime":,"timeOffset":-,"uptime":,"state":"","rebootNeeded":,"lanStatus":{"state":"","speedMbps":,"duplex":""},"timeServerState":""}

Now I can use this to better understand which devices we can avoid going offline before this 12-18 days uptime ANR occurs in our environment in Teams mode. Until the new GA is released addressing this, we'll have to work with manual rebooting prior to the dates they ANR..

systemName	softwareVersion	buildType	build	systemTime	uptime	state	rebootNeeded
Danstextx50	4.02	XXX	1234	8/18/2023 17:48	4 days, 6 hours, 4 minutes, 12 seconds	ASLEEP	FALSE

[SteffenBaierUK]

Hello @DanielPetrillo 

the next PolyOS 4.1 will have an internal reboot feature either daily or weekly but we have not yet addressed the root cause for the freezing.

A daily reboot should no longer show this until we can find the root cause.

Best regards

Steffen Baier