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HP Recommended

Hello,

we own 16 Studio X50 already. When content is shared, all participants are squeezed into one small window instead of being arranged next to each other. Is it possible to modify the layout?

Model: StudioX50
Softwareversion: 3.3.1-284016
SN of one device: 8L2050593216FB
Thanks in advance,
Daniel
3 REPLIES 3
HP Recommended

Hello @IT_admin_Meesenburg ,

 

Welcome to the Poly Community.

The most important question is which provider mode is this in and what type of call using what infrastructure is this as the answer depends on this.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hello Steffen,

our Poly environment runs in the Poly-Mode using OTD. So we can join invitations of most platforms, (e.g. Teams, GoTo) that provide Dial-In-parameters. The layout is the same for Teams and GoTo, these 2 platforms are used in our company

The TC8 offers only 3 layouts:

1) Full-Screen (only content, no Webcams)

2) Galery (content, Webcams above, but only one field for the other partcipants)

3) Side-by-Side (no content, X50-cam on the one side and participants webcams on the other side)

 

Regards

Daniel

HP Recommended

Hi @IT_admin_Meesenburg 

 

The thing is that you are connecting using "standard" videoconferencing equipment. In H.323/SIP world in general you have 2 video streams that you can receive:

- remote video

- content/presentation

 

Remote video is a video stream with other participants that you receive from platform that you connect to (Teams, GoToMeeting). It is not treated as "individual" participants that can be placed in a different fashion (like, for example, in a Teams call when you join it via Teams app, where new participants appear in new windows). But we are not using "native" client here....

 

So as you can see it is highly limited what endpoint (like Studio X50) can do about it. With X50 the most you can achieve is when you use 2 screens. In that case content video will be displayed on one screen, and remote video on second one. If you have only one screen, then you are limited to layouts that you have already mentioned. If you think that there should be more layouts for single-screen setup (well, I do), then you could open a feature request ticket via your reseller or local distributor.

 

Cheers

Lukasz

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.