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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
HP Recommended

I updated to 3.1.0 and it worked fine for the first few times I ran the device since the upgrade. I switched to Poly Video Mode to test USB Device Mode.

 

Now when I turn on my TC8 it gets stuck on Successfully paired with StudioX50 and doesn't move on from that screen. How do I get it to move on so I can turn USB Device Mode on again?

 

Edit: Changed to a Partner mode and back again and that seems to have fixed it for now, but this should not be necessary.

1 REPLY 1
HP Recommended

Hello @bmgr 

 

this would need to come into our support organization.

 

Best Regards

 

Steffen Baier

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