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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
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‎07-28-2022 02:58 AM

HP Recommended

Hi,

 

Is it possible to change the default Teams background on an X50/TC8. I have read it is possible on a PC based Microsoft Teams Room but would like to be able to do it on our X50's

 

Any help would be appreciated

 

Will

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-29-2022 03:20 AM

HP Recommended

Hello @Will Sherlock ,

 

Welcome back to the Poly Community.

 

To my personal knowledge, this is not a feature currently supported by the Android MTRoA and I would need to refer you again to our partner Microsoft as they provide the application running on our Studio X devices and the TC8.

 

They would be the ones controlling the feature so it is down to Microsoft.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

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3 REPLIES 3

‎07-29-2022 03:20 AM

HP Recommended

Hello @Will Sherlock ,

 

Welcome back to the Poly Community.

 

To my personal knowledge, this is not a feature currently supported by the Android MTRoA and I would need to refer you again to our partner Microsoft as they provide the application running on our Studio X devices and the TC8.

 

They would be the ones controlling the feature so it is down to Microsoft.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎07-29-2022 03:38 AM

HP Recommended

Thank You. I thought it was a MS feature. Just wondered if anyone else had done it.

Thanks for your response

Was this reply helpful? Yes No

‎08-16-2024 05:46 AM

HP Recommended

Hello everyone,

 

since Microsoft Teams Application 1449/1.0.96.2024080804 (August 2024) the following is possible with a Pro Account:

 

  • Custom backgrounds
    IT admins can upload custom background images on the Teams admin center to reinforce their company brand on their Teams Rooms on Android devices. The main room display, extended room display, and touch console can each have their own specific background image. PNG, JPG, and JPEG formats are supported. This feature is only available with the Teams Rooms Pro license. Learn more

Best Regads

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
1 person found this reply helpful
Was this reply helpful? Yes No
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