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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
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‎05-03-2013 01:55 AM

HP Recommended

Hi,

 

Im new to this forum and not sure if im in the right sector. correct me if im wrong.

 

We are using a hdx9000 system in combination with a touch control and a remote control.

To power on the system we use the remote control and then switch over to the touch control.

When we want to power off the machine the remote control wont let me, because the touch control is still primairy device.

And on the touch control I cant find the option to power off the camera (system).

I can switch off the touch control and power the system off with the remote control then, but then i need to unplug and replug the power to reboot the touch control.

 

If things are unclear please specify and I might be able to update.

 

Kind regards,

 

Niels

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-07-2013 02:48 AM

HP Recommended

"Screen saver wait time" in Admin>General>System settings is essentially time to standby & time to monitor standby if your monitors respond correctly to no signal.  There is no time to power off & on.  Powered off the devices are not much use.

View solution in original post

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5 REPLIES 5

‎05-03-2013 05:31 AM

HP Recommended

Hello Niels,

welcome to the Polycom Community.

This is actually currently working as designed as there is no way to power the unit back on once the PTC is not connected to the unit. The only way is way a short press on the power button on the front.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
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‎05-03-2013 06:30 AM

HP Recommended

I know that is one of the solutions, but you know how users are.

Is there a way to automatically shut down after a couple of minutes inactivity?

 

Kind regards,

 

Niels

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‎05-03-2013 10:17 AM

HP Recommended

As far as I understand it, the system will not power down, but it will go to sleep (making it available to web browse & manage).  If you set Monitors to send no signal on sleep the monitors will probably go to standby too & that's how most systems are set up.

Pete

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‎05-06-2013 01:32 AM

HP Recommended

Yes thats how its set up. But i was wondering if I could change the time settings. I am logged in on the web interface but I can only find a screensaver option that goes on after a couple of minutes. There are none time setting that the system will go to its sleep modus. Or is there a standard for?

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‎05-07-2013 02:48 AM

HP Recommended

"Screen saver wait time" in Admin>General>System settings is essentially time to standby & time to monitor standby if your monitors respond correctly to no signal.  There is no time to power off & on.  Powered off the devices are not much use.

Was this reply helpful? Yes No
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