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‎11-02-2014 01:17 AM

HP Recommended

Hi every one i am using a vsx 7000 alone no device is attatched to it i have a problem when i didnt use my device after some time goes to standby mode and never wake up until and unless i disconect all cables and plug again kindly help me on this what type of problem is this

1 REPLY 1

‎11-02-2014 04:08 AM

HP Recommended

Hello Khuram,

welcome to the Polycom Community.

It is always useful to include the currently used software version as issues experienced may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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