View Video Via Web Management Portal Real Presence Group 500

[Anonymous]

Hello,

I was wondering if it is possible to view the video from a real presence group 500 video camera from the web management console.  I have a requirement to test video conferencing units and I do not want to disturb the conference room if a person or people are currently using it. If you cannot view the camera feed from the web portal, I am open to any other suggestions.

Thanks,

Alex 

[Anonymous · Accepted solution]

From the RPG Admin Guide:

Enable Room and Call Monitoring

Before you can use room and call monitoring, you must enable the feature in the local interface.
To enable room and call monitoring:

1 In the local interface, go to Settings > Administration >Security > Remote Access.
2 To allow the room or call to be viewed remotely, enable Allow Video Display on Web.

Monitor a Room or Call

The monitoring feature in the web interface allows system administrator to view a call or the room where the
system is installed.
To remotely monitor a room or call:
1 In the web interface, go to Utilities > Tools > Remote Monitoring.
2 You can perform the following tasks out of a call:
 Wake the system
 Show content
 Adjust the near camera
 Adjust system volume
 View camera presets
3 You can perform these additional tasks in a call:
 Change camera sources
 Adjust the far camera
 End a call

[Anonymous]

Thank you for the quick reply.  This resolved my problem.

Thanks,

Alex

[Anonymous]

IS THERE ANY WAY TO GET THE AUDIO ALSO OF THE GROUP 500 SERIES THROUGH REMOTE MONITORING 

[Anonymous]

hi,

I have RealPresence Group 700 and release - 6.2.1.2-590033 but I don't have the same menu items. I get a blue screen under remote monitoring, how do I enable the video i there?

Thanks,

[cmstrauch]

No, the web UI offers a screen shot of what the camera sees about every 5 seconds. No audio. Also, I would not use this to monitor an active call as it is fairly resource intense for the GS in my opinion

[cmstrauch]

You need to use the local UI with the hand held remote to enable this feature from the local UI Admin menu

[SteffenBaierUK]

Hello @bluecat25 

we do document this in our Video FAQ:

Nov 14,2014 Question: How can I enable the “Allow Video Display on Web” option on a Group Series?

Answer: This must be enable via the Group Series GUI first via the remote => Settings => Administration => Security => Settings => Remote Access => Allow Video Display on Web as shown => here <= in detail.

NOTE: You must use the systems remote control to do this!

Best Regards

Steffen Baier