Where to get CX5100 control panel

PIL-AWebber · ‎10-24-2024

Hello!,

We have a Polycom CX5100 meeting room camera.

We need to upgrade the computer that operates it but we don't have a download of the software.

In the Add/Remove programs list - this is listed as

Polycom CX5100/CX5500 Control Panel.

I have searched all over the internet, but all links just fire back to HP support homepage, which doesn't seem to recognise the product at all.

Can anyone point me to a download or advise how I obtain this application?

Thanks.

SteffenBaierUK · ‎10-24-2024

Hello @PIL-AWebber ,

welcome to the HP Poly community.

I can only provide the same answer as >here<

Unfortunately, the CX5100 is end of life.

End of Life Notification Date: 10/04/2020
End of Sale Date: 30/06/2020
End of Software Maintenance Date: 31/10/2021
End of Hardware Service Date: 31/10/2023
End of Service Date: 31/10/2023

For more details on End of Life please check >here<

In an archive, I found:

Best Regards

Steffen Baier

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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PIL-AWebber · ‎10-25-2024

Thanks very much for this. I had been hunting all over for it.

I'll give it a try next week (it's being used today) and lets hope it works!!

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