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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!

‎03-10-2025 03:13 AM

HP Recommended

I think the title says everything I need to ask 😊

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1 ACCEPTED SOLUTION

Accepted Solutions

‎03-10-2025 03:16 AM

HP Recommended

Hello @AnthonyRooney ,

 

Welcome back to the HP Poly community.

 

Whilst there is no technical reason for a TC8 not to work with our newer hardware a future software update may restrict the hardware rendering it non-working. 

 

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

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2 REPLIES 2

‎03-10-2025 03:16 AM

HP Recommended

Hello @AnthonyRooney ,

 

Welcome back to the HP Poly community.

 

Whilst there is no technical reason for a TC8 not to work with our newer hardware a future software update may restrict the hardware rendering it non-working. 

 

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Reply
Was this reply helpful? Yes No

‎03-10-2025 03:18 AM

HP Recommended

Thank you for your prompt response 😊

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