• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
Locked

‎03-20-2023 08:15 AM

HP Recommended

Hi

I'm looking into the X50 and cannot find anything conclusive as to what the USB-A and USB-C sockets on the rear of the X50 are used for.

I'm particularly interested because our conference room cable lengths for both of the above cables (if I need both of them) will be approx. 10metres.

My guess is that the USB-C is for newer laptops so we can use the X50 camera, mic and connected screen all using the one cable.

My guess is that the USB-A is for older laptops without USB-C and to be used in conjunction with the X50 HDMI input (HDMI cable required).

 

Any help would be greatly appreciated

 

3 REPLIES 3

‎03-20-2023 10:05 AM

HP Recommended

Hello @Knigget ,

 

Welcome to the Poly Community.

 

From Page 1 of the Poly Studio X50 Setup Sheet >here<

 

  • USB-C for BYOD mode aka Studio X becomes a USB Speaker, Microphone and camera can be used by the connected PC or Mac
  • USB-A for either a USB Touch screen and or mouse/USB Keyboard. Or a USB Stick for Logs or Software updates
  • HDMI in to use the Poly Studio X as a PC/Mac screen

Please check the USB specifications found via popular search engines regarding the supported cable length.

 

The best and quickest way forward is to contact our Support organization as the community is run by volunteers only.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎03-21-2023 02:50 AM

HP Recommended

Hi @Steffen

Thanks for that - in the diagram you posted a link to it shows a USB-C going into the X50 but a USB-A going into the laptop.. I would have expected a USB-C to USB-C or is it either or?

 

Thanks in advance

 

Was this reply helpful? Yes No

‎03-21-2023 03:55 AM

HP Recommended

Hello @Knigget 

 

I believe the cable that comes in the Box is a USB-C to USB-A USB 2.0 cable

 

image

 

A USB-C USB-C aftermarket cable can be used as well as long as it is within the USB spec in regarding cable length etc.

 

Best Regards

 

Steffen Baier

 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.