ZOOM CALL using laptop and camera from the polycom realprese... - HP Support Community

CHRISTOSKASS · ‎02-06-2024

hi , is it possible to have a zoom call using my laptop but use the camera and micriphone from the polycom realpresence debut . the laptop is connected via hdmi but does not recognise the plycome camera.

SteffenBaierUK · ‎02-06-2024

Hello @CHRISTOSKASS ,

Welcome to the HP community.

Unfortunately, your post does not contain the currently used Software version for the HP Poly product, the HP Poly Software, or the Partner application you are using.

This is important especially in the future when someone finds this post in days, months, or years to come.

Please do not simply edit the original post but reply with the versions.

To answer your actual question, a Polycom Debut is a standalone Video Conferencing System for SIP or H.323. It connects via a HDMI cable to a Screen.

There is no USB connection to use the Camera, Speaker or Microphone to be used with a Computer.

Best regards

Steffen Baier

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

ZOOM CALL using laptop and camera from the polycom realpresence

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