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‎04-28-2014 11:04 AM

HP Recommended

I've downloaded the latest version and It prompts for the installation of adobe air.  Adobe air installs and then I hit continue and nothing happens.  I've tried rebooting and another machine same results.

 

Any suggestions would be great.

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-29-2014 06:47 AM

HP Recommended

Remove the new version and Install old version of Adobe Air. There you go...

View solution in original post

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8 REPLIES 8

‎04-29-2014 06:36 AM

HP Recommended

I'm having same problem. It was installed before in the same PC, when reinstalled, after pressing continue nothing happens

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‎04-29-2014 06:47 AM

HP Recommended

Remove the new version and Install old version of Adobe Air. There you go...

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‎04-29-2014 07:18 AM

HP Recommended

Yes installed 3.8 Air and it works now.

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‎06-17-2014 11:43 AM

HP Recommended

Help, I have the same problem on a new hard drive setup with Windows 7 and can't install m100 v 1.0.6

The newest download is v14:

 http://get.adobe.com/air/    and I can't find where to get the older version... v3.8????  

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‎07-23-2014 01:21 PM

HP Recommended

Thank you all! Downloading Adobe Air 3.8.0.870 worked for me.

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‎08-14-2014 05:32 PM

HP Recommended

I have the same problem with Adobe Air. Can you send me a link to version 3.8 ?

 

Thank You

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‎08-14-2014 05:44 PM

HP Recommended

Sorry, I need the Adobe Air version for CMADesktop 5.2.5, not Telepresence.

 

 

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‎08-15-2014 01:42 AM

HP Recommended

Hello all,

welcome to the Polycom Community.

 

Please check the Polycom support page for the updated Versions of m100 and CMAD.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

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