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HP Recommended
Poly G7500

Good morning,

I need help configuring a room: I have a G7500 and an E70 available but I would like to install a second cam: I would like to use one to frame the speaker while the second would frame the room or the student who is asking a question for example.
Does the G7500 have the ability to manage both cams and switch from one to the other based on who is talking?

Microsoft Teams provider.

 

If this isn't possible, do you have any ideas on how to accomplish this? what is best to buy or what to do if it doesn't support 2 cams?

 

Thanks

3 REPLIES 3
HP Recommended

Hello @LorenzoTrucco ,

 

Welcome back to the HP Poly community.

 

From our Video FAQ:

 

Aug 13, 2024 Question: Is there a guide or overview for Supported and compatible peripherals for a G62, G7500, or Poly Studio X family?

Resolution: Please check >here<

 

The above documents what cameras are supported by the provider used. The ability to switch or auto-switch etc. depends on the Provider.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

ok thanks for the reply.


I managed to connect 2 E70s via USB and both actually work but the autoswitch doesn't work.


Do you know if there is any setting that needs to be enabled or is it not possible for Teams? Are there devices that allow me to have a true virtual control room to use both cameras but without having to change the source manually?

HP Recommended

Hello @LorenzoTrucco ,

 

You will need to work with our Partner Microsoft to check what their Application can do with different / Multiple cameras.

 

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.