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‎03-18-2021 08:19 AM

HP Recommended

Are others seeing issues with x50 or x30 not getting NTP settings from DHCP? Our DHCP scopes have both options 004 and 042 set to the IPs of our NTP servers. But with the x50's NTP setting set to Auto, it seems to be trying to reach internet NTP servers. I'm having to manually set NTP settings. Seeing similar issues with CCX phone devices.

2 REPLIES 2

‎03-18-2021 08:29 AM

HP Recommended

Hello @Rob L. ,

 

Welcome back to the Poly Community.

Our devices, in Microsoft mode, often use time.windows.com instead of traditional DHCP options.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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‎03-18-2021 08:38 AM

HP Recommended

Would be nice to have option to override this to DHCP. Since we host our own NTP servers, our security folks aren't going to allow NTP traffic to internet hosts. I do see the manual setting is available in Lens, so that might help.

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