Access to Web service from Photosmart 6520

[pgravier]

I've got an eror message

Cannot connect to the server.

Check the Internet connection and try again. Or contact your system administrator or the person who set up the printer.
If your network requires a proxy server address to connect to Internet, click Enter Proxy or check your browser settings.

I'm connecting PC trough wifi same for photoSmart

No prowy set

[Dvortex]

Hello @pgravier, Hope you are well!

Welcome to the HP Forum! This is a wonderful location to converse with the community, get assistance and find tips.
 

I understand you are having trouble while accessing the web-services. Let’s try to assign a manual DNS address. This normally helps to fix similar issues.

• Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to obtain the IP address.
• Type the IP address on your web browser to obtain the printer EWS page on your computer.
• Go to the “Network” tab – Click on “Wireless (802.11) – Then click on “Network address (IPv4)
• Click on the radio button which says “Manual IP” and then click “Suggest a manual IP address” to give a manual IP address to your printer.
• Click on radio button which says “Manual DNS Server” and under manual preferred type 8.8.8.8 and under manual alternate type 8.8.4.4 (This is Google DNS server address)

Please let me know if this resolves the issue, or if you require further assistance.

Cheers 🙂

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