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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- 'Add a device to your profile' is "temporarily unavailable"
Create an account on the HP Community to personalize your profile and ask a question
01-09-2023 04:32 PM
Trying to re-register my printer because my wifi connection has changed but I keep getting the message "This service is temporarily unavailable. Please try again later." I restarted the printer and it didn't help. Will this service actually become available?
01-12-2023 06:17 AM
Hi @jerrybu,
Welcome to the HP Support Community.
I understand that you are I’d like to help!
To provide you with an accurate solution, I'll need a few more details:
Make sure, your printer and your device are on the same network as 2.4GHZ only.
Is it a private (Home network) or a public Wi-Fi connection? Wi-Fi direct? Or Hotspot?
What device are you using the printer with a Windows computer, Mac, Android, or iPhone?
Meanwhile, perform the steps from this document and see how it goes.
Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee
01-14-2023 06:38 AM
Hi @jerrybu,
Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us.
Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!
I am an HP Employee