Adding two MacBook Air laptops to a wireless printer

[sirenasteve]

I am frustrated with setting up this wireless printer to be used TWO Mac laptops.  Everything works fine with one computer connected, but nothing works at all when I try to set up the second computer to print wirelessly.

[senan6806 · Accepted solution]

@sirenasteve

A warm welcome to HP Support Community!
If the printer and Mac computers are connected to the same WiFi network, the you may use the following steps to install compatible driver and setup the printer on both the Mac computers using Apple software update. 

1.) Use the steps available here to update the software on Mac.

2.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

3.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

4.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

5.) Click the plus sign , click Add Printer or Scanner, click the printer name.

6.) Click the Use or Print Using menu, select the name of your printer in the pop-up menu. Then click Add.

7.) Try to print.

Let me know how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

[sirenasteve]

I did get some assistance online from an HP representative. If the printer has previously been setup, one step that is missing is a reset of the printer to factory defaults. I think we pressed the X button and the Wireless button at the same time for 15 seconds.

[senan6806]

@sirenasteve

Glad to hear that the issue is resolved. If you need any help, feel free to reach out to us.

Have a great day!