Aiprint has stopped working on my Officejet Pro 8718

[OldSteveB]

Airprint has worked fine until today. Just stopped on one of the in house iPhones then iPads and then all of them. No amount of restarts  have encouraged it to resume. Have also dialed into the IP address on IPv4 and made sure in settings that Airprint is on. Turned it off and then on again but still no joy.  

[praveenbv · Accepted solution]

HI@OldSteveB,

A warm welcome to HP Community!

Power resetting the printer, updating the printer firmware, and adjusting the Energy Saver settings may resolve the issue. Let's try these steps:

1) Make sure this printer is plugged into a direct wall, not a surge protector

2) Remove all of your ink cartridges from the printer and close the door

3) Remove the power cord from the back of the printer (Do not press the power button)

4) Plug the power cord back into the printer

5) Wait for the printer to turn on completely, then install the ink cartridges.

6) Download and update the printer firmware from here.(Firmware update has been downloaded and updated using Mac)

7) From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, touch .

 Touch Schedule Printer On/Off.

9) Disable Schedule On if its enabled.

Let me know how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos