• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎05-14-2020 11:31 PM

HP Recommended
Product: LaserJet Pro M15w
Operating System: iOS

I just bought a new LaserJet Pro M15w.  My wife uses an iPad mini 5 to do everything.  We have no problem printing letters via AirPrint to our HP MFP M277dw.  Formats perfectly and prints ot the bottom margin (1") as well as the top and side margins.  Same document - we try to use AirPrint to print to the M15w from the same iPad Mini 5 and thepages are not taking up the entire page.  2-3 inches from the bottom and 2 inches from the side.  Looks like the page of a paperback book printed on an 8.5 X 11 page.  Checked all settings on the printer and pages are fine (when we print to the M15w from our PC desktops the letter prints out fine.  Am pulling my hair out!  Any help appreciated.

 

Mike

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-15-2020 07:27 AM

HP Recommended

Well, the solution was a free program from HP in the App Store.  HP Print or something like that.  Create a document in WORD or any other program, then open it up in the HP Print app and it printed out fine.  

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎05-15-2020 07:27 AM

HP Recommended

Well, the solution was a free program from HP in the App Store.  HP Print or something like that.  Create a document in WORD or any other program, then open it up in the HP Print app and it printed out fine.  

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.