Airprint and envy 5540

[Gerick9]

AirPrint not working with IOS17.5.1

or from older IPad . Is it a-printer malfunction?

[Dragon-Fur]

@Gerick9 

Welcome to the HP English Community --

There is much less chance of a printer mechanical malfunction than there would be other reasons for this type of failure.

That said, yes -- it is possible.  Any chance above zero means it can happen.

We cannot diagnose personal networks, of course - anyone who says they can might have been given access to your computer, printer, mobile device, or network -- doing so is dangerous, do not do that.

We can provide the information you need to recheck what is happening --

Perhaps before you do anything else,

• Restart everything

and

• Make sure both printer and device are running on the same network.

For example, if you are running your iOS device on your data network, that is not the same network where the printer is connected.

• Make sure your device has both Bluetooth and Location services switched on.
• Have the device you are connecting near (not on top of) the printer.

Next,

Airprint

 HP printer setup (Apple AirPrint for iPhone, iPad)

===================================

Message Content References

Additional Support for Airprint

From Apple

 About AirPrint 

Excerpted

How to use AirPrint

AirPrint is a technology built into most popular printer models, including the printers and print servers listed here. To use AirPrint, you don't need to install an app, additional drivers, or other software. 

 Use AirPrint to print from your iPhone or iPad

 How to print from your Mac
 How to print from your iPhone or iPad

------  -----  -----  -----  -----  -----

 Connect an AirPrint printer to a Wi-Fi network

 Apple - Recommended settings for Wi-Fi routers and access points

 HP Printers - No AirPrint Printers Found error (iOS, iPadOS)

====  ====  ====  ====  ====  ====

Mobile Printing – Mobile Options for Printers

Start here

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series > Find your printer and supported applications.

 HP Printers - Mobile Printing Solutions Compatible with HP Printers

ENVY 5540 series: ENVY 5540 ENVY 5541 ENVY 5542 ENVY 5543 ENVY 5544 ENVY 5545 ENVY 5546 ENVY 5547 ENVY 5548 ENVY 5549

HP Smart app (recommended) HP Print Service Plugin Apple AirPrint Wi-Fi Direct HP ePrint Samsung Print Service Plugin Mopria Print Service

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

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NOTE: Content depends on device type and Operating System

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HP ENVY 5540 All-in-One Printer series  

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