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12-04-2020 05:31 PM
Please help any attachments or files i open up on my phone automatically opens with the HP print option. I cannot open any files in other apps. So I can read them. I have checked all default settings of the apps. There are no defaults set.
12-14-2020 06:56 AM
@Jaynoo, Welcome to the HP Support Community!
Are you referring to the HP Smart app? Let us try these steps:
- Open your phone's Settings app.
- Tap Apps & notifications.
- Tap the app that you no longer want to be the default. If you don't see it, first tap See all apps or App info.
- Tap Advanced Open by default Clear defaults. If you don't see "Advanced," tap Open by default Clear defaults.
After clearing the default, when you take that action again, your phone will ask you which app to use.
If the issue persists, reinstall the HP Smart app from Play store.
Hope this helps! Keep me posted.
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