-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Mobile Printing & Cloud Printing
- All downloades files are being opened up by my printer app w...

Create an account on the HP Community to personalize your profile and ask a question
12-04-2020 05:31 PM
Please help any attachments or files i open up on my phone automatically opens with the HP print option. I cannot open any files in other apps. So I can read them. I have checked all default settings of the apps. There are no defaults set.
12-14-2020 06:56 AM
@Jaynoo, Welcome to the HP Support Community!
Are you referring to the HP Smart app? Let us try these steps:
- Open your phone's Settings app.
- Tap Apps & notifications.
- Tap the app that you no longer want to be the default. If you don't see it, first tap See all apps or App info.
- Tap Advanced
Open by default
Clear defaults. If you don't see "Advanced," tap Open by default
Clear defaults.
After clearing the default, when you take that action again, your phone will ask you which app to use.
If the issue persists, reinstall the HP Smart app from Play store.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee