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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- App Issue? Keeps asking for login

Create an account on the HP Community to personalize your profile and ask a question
02-10-2021 04:27 PM
I installed the app, verified my login info, but every time I hit one of the tiles to do something, it routes me back to the login page, then to the 'Getting the most out of your account' page. When I close that window, the process starts all lo
02-17-2021 08:14 AM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.
- What is the exact model for your HP product?
- What app are you referring to?
- What is the operating system you are using?
- What is the exact issue you are facing?
- Have you made any software or hardware changes on the computer?
- Have you performed any troubleshooting steps before posting?
Look forward to hearing from you and you have a great day!
Take care.
Cheers!
The_Fossette
I am an HP Employee