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I bought my DeskJet 2734e for simple pronto f jobs at home and I hate it. The device never stays connected to the internet, HPsupport is the least supportive entity I’ve ever know, I’m charged monthly for ink that I never receive (probably because it’s always offline). Is this normal for this product? Are any other HP printers better? Im

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Hi @KhiWat,

 

Welcome to the HP Support Community

 

I understand your experience with the HP DeskJet 2734e All-in-One Printer. It sounds frustrating to deal with connectivity issues and difficulties with ink subscriptions. While some users may have had positive experiences with this model, it's clear that your experience has been less than satisfactory.

Connectivity issues, such as difficulty staying connected to the internet, can be common with certain printers, including the one you mentioned. However, they are not universal to all printers, and some models may have better connectivity features.

As for ink subscriptions, it's concerning that you're being charged for ink that you never receive. This could be due to the printer's offline status

 

To assist you better, I have sent out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.