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[Princes9]

I am trying to change to a new router from my mifi by using wps push button on my printer and push button on my router. Message on my printer wps error. Can you suggest any solutions. Thanks

[sabretooth04]

Here is your support page including your User Guide for you to download and read.

https://support.hp.com/us-en/product/hp-photosmart-c4700-all-in-one-printer-series/3794613/model/379...

All installation help is here also.

[Princes9]

Thanks for your reply I am just changing the wireless connection. I have tried the push button and pin button but will not connect to my new router. I do not have a computer to try and connect the printer to the new router. I only have an iPhone 6s Plus and a ipad

[sabretooth04]

Replacing/reconnecting/changing your wireless router, try here.  

http://www8.hp.com/us/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html

* Reset your printer back to Network Defaults.  Then run the Wireless Setup Wizard to connect.  Both can be accessed from the front panel or computer.  If no front panel for configuration, you must use your Printer USB cable to connect.  You can also try the WPS method if your router/printer supports this only if the Wizard or Printer USB cable is not available.  Read your User Guide for info.

* Wireless printers only connect to the 2.4G band in your router.  The router must have the 2.4G SSID band enabled with a different SSID name than your 5.0G SSID band in your router.

* Set router to a fixed wireless channel like 1, 6 or 11, never ‘auto’.  Try channel 1 first then the others one at a time.  

* Make sure printer and router are at least 5 feet apart.  

* Make sure IPv6 is disabled in the printer.

Make and model of modem and router?

However if you have a Gateway (modem+router) device, all Gateway devices are terrible for wireless connectivity.   If this does not work, suggest you think about putting that gateway device in full bridge mode and install your own high quality router that YOU have full control over.

[Princes9]

My router is a sky q hub