cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Soberz1
New member
1 0 0 0
Message 1 of 2
155
Flag Post

Black ink replaced

HP Recommended

Hello My printer is HP3785. 

 

I have bought 652 blank ink cartridge and  replaced the old one. I havent replaced the color cartridge.

Only need prints in black ink. But printer is not working. Any idea why? 

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
18,899 18,851 1,566 1,644
Message 2 of 2
Flag Post
HP Recommended

@Soberz1, Welcome to HP Support Community!

 

To be able to assist you better, I'd like to know the following-

  • Is there any blinking light on the printer?
  • Is the color ink cartridge depleted?
  • Can you try removing the color ink and just use the black ink cartridge to print from?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation