Can hpoffice jet 3830 handle card stock paper

[Terri70]

Will HP 3830 handle card stock paper

[Dragon-Fur]

@Terri70 

Welcome to the HP Community --

Whether it works depends on your definition of "card stock paper".

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Printer - Specifications

HP defines Card Paper as 110lb / 200 gsm Index card paper.

Index is an ISO paper manufacturing type.

Media Weights Supported, By Paper Path (Imperial)	Letter: 16 to 32 lb; HP envelopes: 20 to 24 lb; HP cards: up to 110 lb; HP 4 x 6 inch photo paper: up to 145 lb
Media Weights Supported, By Paper Path (metric)	A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²

If your paper meets the weight limitation, check supported paper sizes.

Media Size (facet)	Letter; A4; Legal; B5
Media Sizes Custom (imperial)	3 x 5 to 8.5 x 14 in

Not every paper size and paper type are compatible.

2-Sided (Duplex) further limits supported paper sizes / types.

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Printer - Tray and Paper

Note

Depending on the printer model, the Printer Control Panel might provide access to Paper Size / Type settings immediately after the paper is (re)loaded into the appropriate printer intake tray.

Reminder

HP Smart Mobile requires that paper size / type is adjusted before the content is opened to be printed.

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

EWS – Browser – Tray and Paper Management

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model Dependent:  Advanced section

Click Apply to save changes

Tray and Paper – Paper Size / Paper Type / Paper Weight

Example - EWS - Tray and Paper

EWS_9025_Preferences_Tray_and_Paper_Management_All_10

Selecting Paper Types in EWS

Paper type selections available in EWS -- and at the printer when that printer includes a text-input capable Printer Control Panel -- are different from the paper type selections found in the application / software used to configure the print job.

Select a paper type in Tray and Paper that -- as close as possible -- matches the paper type you are using and is selected in the printer software / application you are using to open, view, configure, and submit the job to the printer.

For example, (if) using

Brochure or Professional paper - matte, select (in EWS):   Specialty Paper - Matte

HP Card paper or Index Paper, if available, select (in EWS):   Plain Paper, Thick  OR  Specialty Paper - Matte

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Printer - Settings

If you are really using DOS without any Operating System to support it, the printer might be functional but the features will be limited to those settings you can configure in the command line environment. 

That said, the only purpose of the following example is to illustrate the need to match the paper size with the paper type during the job configuration and submission.

General Example - HP Smart - Windows - Simple PDF Print

See in illustration:  "Notes - Paper Sizes" - bottom half of example plate, just to right of center

HP_Smart_Win_PDF_Print_7

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HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP OfficeJet 3830 All-in-One Printer series  

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