Can no longer print from iPhone 15

[joannes33]

HP smart tank 6001. Can no longer print from iPhone 15 

[Max3Aj]

@joannes33, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
If your HP Smart Tank 6001 is no longer printing from your iPhone 15, try these troubleshooting steps:

Check Printer & Network Connection

1. Ensure the printer is powered on and connected to the same Wi-Fi network as your iPhone.
2. Restart both your printer and Wi-Fi router to refresh the connection.
3. If the printer has an orange flashing light, check for errors on the printer’s display or HP Smart app.

Verify AirPrint & HP Smart App

Check AirPrint:

• On your iPhone, go to Settings > Wi-Fi and make sure your printer is listed under available devices.
• Try printing from another app (e.g., Safari, Photos) using the Share button > Print option.

HP Smart App:

• Open the HP Smart app and see if the printer is detected. If not, remove and re-add the printer in the app.

Reset Printer’s Network Settings

• On the printer, press and hold the Wi-Fi button for 5 seconds until the Wi-Fi light blinks.
• Use the HP Smart app on your iPhone to reconnect the printer to your Wi-Fi network.

Update iOS & Printer Firmware

1. Check for iOS updates: Go to Settings > General > Software Update.
2. Update printer firmware:

• Open HP Smart app > Printer Settings > Advanced Settings (EWS).
• Look for Firmware Update and update if available.

Remove & Reinstall Printer on iPhone

• Go to Settings > Bluetooth and forget the printer if it's listed.
• Restart your iPhone and reconnect to the printer via Wi-Fi.
• Open the HP Smart app and re-add the printer.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support