Can not print from iPhone. I am connected to WiFi on printer and phone

[Bradnick1]

Unable to print from iPhone. Printer is on same wireless network. 

[zoey7886]

@Bradnick1, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your printer not printing from iPhone! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Here are some basic troubleshooting steps to resolve the printing issue from your iPhone to your HP printer:

Check Printer Power & Connection

• Ensure the printer is turned on and connected to the same Wi-Fi network as your iPhone.
• Restart the printer if necessary.

Verify Wi-Fi Connection

• On your iPhone, go to Settings > Wi-Fi and ensure it is connected to the correct network.
• If using a dual-band router (2.4GHz & 5GHz), make sure both devices are on the same band.

Check AirPrint Compatibility

• Open an app (like Notes or Safari), tap the Share button, and select Print.
• If the printer doesn’t appear, ensure it supports AirPrint (most HP printers do).

Restart Devices

• Restart your iPhone and the HP printer.
• Power cycle your Wi-Fi router by unplugging it for 10 seconds and plugging it back in.

Update Software

• Ensure your iPhone is running the latest iOS version (Settings > General > Software Update).
• Check for printer firmware updates via the HP Smart app or HP Support website.

Reset Printing System

• Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings (this will remove saved Wi-Fi passwords).

If the issue persists, please provide your HP printer model and any error messages you see.

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[Akhi_H]

Hope you're having an amazing day! We wanted to follow up on the technical issue we tackled earlier. Are you all set and issue-free? 

If you encounter any more hiccups or have questions, please don't hesitate to reach out. We're here to help and support you every step of the way! 

We'll be archiving this case, but feel free to respond to this thread anytime to continue the conversation. 

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day! 

Take care, and have an incredible day ahead! 

Regards, 

Akhi_H