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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Can’t connect new HP Envy printer to WiFi during setup

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05-27-2019 10:16 AM
Welcome to the HP Support Community!
- What is the model number of the printer you use?
- To which device are you trying to connect the printer to?
Step 1: Connect the printer to the wireless network
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From the home screen of your printer control panel, touch the Wireless icon
.
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Touch the Setup icon
.
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Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.
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After the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard.
The printer searches for available networks.
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Touch the name of your wireless network.
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Type the WEP or WPA key (network password), and then touch Done.
If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password.
Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.
Step 2: Make sure the printer and the device from which you are trying to print is connected to the same wireless network.
Let me know how this goes.
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KUMAR0307
I am an HP Employee