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- Can't locate the MAC address on my printer; can't connect to...

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01-16-2019 07:17 PM
Hi, I have been trying to set-up my new printer and have run into a few problems. I am currently a student at the U of U living on campus in the dorms, so I have been trying to connect my printer to the school Wi-fi network. However, on my HP ENVY 5055 All-in-One Printer, I can't find the MAC Address. This is required in order to connect to the Wi-Fi on campus. So my main question would be, where can I find the MAC address on my printer?
Thank you,
Elton.
01-16-2019 07:27 PM
Please use the following instructions to print a Network Configuration Page
https://support.hp.com/au-en/document/c05578178
You should be able to find its MAC address in there.
Regards.
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