Can't print from ENVY 4524 using MAC CAPITAN

[Issybella]

I've bought a new HP ENVY 4524 recently and cannot make it print. I have followed all the instructions I can find, and when I try to send a document to print it just doesn't. It will say 'printing' and 'finished printing', but nothing at all has happened!  I upgraded my OS to El Capitan,  set it up on my wifi and checked it has a good connection and turned off the firewall,  I can print fine from my I pad.  I would be grateful for any advice to resolve  please.
Thanks

[Donal_M · Accepted solution]

Hi,

Try removing the printer and then re-adding it by opening the preferences tab and then selecting "printers & scanners".

From there, click the minus sign under the printer icon to remove the printer and then re-add it using the plus sign.

This often helps if you are having trouble establishing a connection.

[Issybella]

Fantastic, thank you so much 😀

[Donal_M]

Glad to hear it worked