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On this day, 6/29/2019. I can't get my wireless printer to print or scan. It is connected to the same network as my Android LG STYLO 6.

I have installed and uninstalled the HP print service plugin and HP Smart app.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@francesbwest Welcome to HP Community!

 

I understand that you are unable to print from the android device.

 

Please let us know if you are able to from the computer without any issue.

 

Please update the android version and check.

 

Please refer to the below link to troubleshoot the issue.

 

https://support.hp.com/in-en/document/c04024231

 


Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

View solution in original post

2 REPLIES 2
HP Recommended

@francesbwest Welcome to HP Community!

 

I understand that you are unable to print from the android device.

 

Please let us know if you are able to from the computer without any issue.

 

Please update the android version and check.

 

Please refer to the below link to troubleshoot the issue.

 

https://support.hp.com/in-en/document/c04024231

 


Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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Thanks for all your help 😊. Unfortunately prior to your solution, It could not be resolved. I returned it and got a refund. I probably will not choose , that model again. All I wanted was a printer with Cloud ready printing from an Android 10.

Thanks again for your time and attention.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.