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Printer used to print from phone now it will not print from phone

1 REPLY 1
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Hi @Jojo0757 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

I understand you are unable to print from your mobile device and you need assistance to fix it.

Not to worry I'll do everything I can to help get this sorted for you.

 

I need some information to assist you better,

 

Please share your printer model or product number for further assistance.

 

Is it an iOS or Android device?

 

Was there any change in your wireless router or service provider?

What is the status of your printer's wireless light, is it blinking or steady?

 

Do let me know the requested information so that I can assist you further.

 

Take care, and have an amazing day! 

 

Regards, 

Hawks_Eye

 

 

I am an HP Employee.
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