Can’t print from my phone

[Scott973]

Hp ink tank wireless 410 series 

[zoey7886]

@Scott973, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your HP Ink Tank 410 that doesn't print! 

We're thrilled to have the opportunity to assist you and provide a solution.  

I understand how frustrating it can be when your printer isn’t cooperating — let’s get this sorted out! 😊

Here are a few steps you can try to fix the issue:

Check the Wi-Fi Connection

• Make sure your phone and the printer are connected to the same Wi-Fi network.
• Restart your router and reconnect both devices if needed.

Reset the Printer

• Turn off the printer, unplug it for about a minute, and then plug it back in.
• Turn it on and check if it reconnects to Wi-Fi.

Update the HP Smart App

• Open the app store on your phone and check if there's an update for the HP Smart app.
• If yes, update it and try printing again.

Re-add the Printer in HP Smart

• Open the HP Smart app.
• Remove the printer from the app, then add it back.
• Follow the on-screen setup instructions.

Check for Printer Errors

• Make sure there are no paper jams or low ink warnings on the printer display.

Give these a try and let me know if it works! If it’s still not printing, we can try a couple more things. 😊

Looking forward to hearing from you!  

Take care, and have an amazing day!  

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Regards,