Can’t resize photos

[Julie42]

My option to resize photos has disappeared off my HP smart app on my iPhone. I can only crop but need to resize. It’s really frustrating that the app has been changed and is now not doing what I could do easily before. 

[Dragon-Fur]

@Julie42 

I think the feature is perhaps just hiding.

You need to click into View and Print to pull the photo

Then into Print to adjust the print size.

Adjust the sizing > then Done

Examples - iOS 13.x - iPad Pro - HP Smart

HP_Smart_Mobile_Print_Settings_1

HP_Smart_Mobile_Print_Settings_1A

HP_Smart_Mobile_Print_Settings_1B

HP_Smart_Mobile_Print_Settings_1C

Reference

HP Smart - Download, How-to and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

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[Julie42]

Thanks for your reply but my options appear very different and there is no resizing or scaling or manual option. There is only crop. This is what I have and none of the options feature resizing at all. I used it 100’s of times but they changed the app it’s gone!

[Dragon-Fur]

@Julie42 

Unfortunate.

Both versions of the HP Smart app for which I have any information show the option is available in the Print options.   I have direct access to two types of the software:  V7.0.x for iOS and V105.1.x for Windows 10

I would guess that the options are similar in the latest versions of the software for Android - I cannot confirm that is the case.

At this writing:

Apple / iOS version 7.0.x

Google Play Store 7.0.x

Windows 10 105.1.x

Reference

Older version (6.3 at this writing) - is similar to the 7.x version shown in my original post.

Original Image courtesy of @greenturtle 

HP_Smart_Mobile_Print_Settings_6x

If I find something else to add, I will post back.

If you have not done so,

Consider checking / updating to the latest version

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[B_Will]

From the Preview screen tap on Print.

Then in the Print Preview screen tap on the lower left corner.

Then tap Manual, and pinch image to resize.

[Dragon-Fur]

@B_Will 

Yes, thanks for the confirmation.

Apparently there are different versions of the app - I can only account for the 6.3 and the 7.0.x versions.

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