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‎02-14-2020 04:29 PM

HP Recommended
Product: 2633 printer / Samsung S8
Operating System: Android 9.0 Pie

Cannot connect my HP2633 printer to my Samsung S8 phone to scan. I have the HP Smart app and have tried everything (uninstall / reinstall etc). I have tried the password 12345678 and I keep getting the message "cannot connect with this password, please try again". I have followed all the instructions I can find with what to press on the printer & phone. I do not have wifi at home so wifi direct is vital to me. Please help!

2 REPLIES 2

‎02-14-2020 10:01 PM

HP Recommended

Hi,

Press the Information button of the printer (the i button), the printed report should include the Wi-Fi Direct password listed.

 

Shlomi



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‎02-14-2020 10:39 PM

HP Recommended

Hello,

Thanks for your reply. As I said I have tried the wifi-direct password on the printed report  (which is shown as 12345678) and is still says "cannot connect with this password, please try again".

 

Stanners

 

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