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AussieDreamer
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Message 1 of 3
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Cannot enter WIFI password symbols on keypad

HP Recommended
OfficeJet 4630
Microsoft Windows 10 (64-bit)

I am unable to enter my network WIFI password on the keypad because I can't find symbols. I need the ^ and can't find it! Help anyone?

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Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 3
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HP Recommended

Hi @AussieDreamer

Welcome to the HP Support Community. I'd be happy to assist you.

 

You will have to press the Astrix(*) or the pound(#) button and use the up and down arrow button to choose from the icons.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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AussieDreamer
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Message 3 of 3
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HP Recommended

I was unable to do this on my particular printer. I could toggle through the symbol options but the "^" was not there. I ended up having to change my master WIFI password and on all my devices which was a pain. I can't believe there is not somewhere online that you can connect with your printer and change your information instead of just on the printer keypad. I can do it for my entire Xfinity Home Network.

Anyway, problem solved.

Thank you for your help anyway.

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