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HP Recommended
HP Eny 4520
iOS

I am  now unable to print from my IPAD IOS ver 10.3.2 to my printer after printing several pages previously.

The message that appears on the print summary is  "status waiting" with the option to Cancel Printing  and its stuck there.

I have deleted the  AIO remote  app and reinstalled it again but with no luck with the printing

 

The wireless printing still works fine from my Windows 10

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 

@Maplered

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 

 

As I Understand you are unable to print from Ipad to HP Envy 4520,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Are you using the Air Print feature or are you interested in using the AIO remote app only?

Is the printer working as a copier or as a stand alone?

Did you check if the printer is compatible with the iOS version and/or the iPad using any HP articles?

 

If you haven't yet, here's what you need to know:

 

Click here for details on How to Print from iPhone, iPad, or iPod Touch

 

For details on Printing with Apple AirPrint (iOS) - Click here

 

Feel free to post your query for any other assistance as well, 

It's been a pleasure interacting with you and I hope you have a good day ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

1 REPLY 1
HP Recommended

 

@Maplered

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 

 

As I Understand you are unable to print from Ipad to HP Envy 4520,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Are you using the Air Print feature or are you interested in using the AIO remote app only?

Is the printer working as a copier or as a stand alone?

Did you check if the printer is compatible with the iOS version and/or the iPad using any HP articles?

 

If you haven't yet, here's what you need to know:

 

Click here for details on How to Print from iPhone, iPad, or iPod Touch

 

For details on Printing with Apple AirPrint (iOS) - Click here

 

Feel free to post your query for any other assistance as well, 

It's been a pleasure interacting with you and I hope you have a good day ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.