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- Cannot turn on Wi-Fi Direct on HP Deskjet 2620

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12-02-2019 10:33 AM - edited 12-02-2019 11:01 AM
Unable to setup wireless printing at all in fact.
It's a brand new printer (arrived this afternoon sealed from Currys/PCWorld, UK)...
I'm following the very simple procedure from the manual (page 65), which states, "On the printer control panel, press and hold the Wireless button ( ) and the Resume button ( ) together for three seconds."
But, when I do this, nothing happens - no Wi-Fi Direct icon appears at any point. I've also tried holding it down for longer to no avail.
Both the Power light & the Wireless button light is blinking before/whilst I'm doing the above though - does this make a difference?
What's going on please? Is the DJ 2620 even capable of Wi-Fi Direct?
I cannot setup up the printer using WPS either as I'm using a Tenda Nova Mesh Wi-Fi system (MW6/MW3), which doesn't seem to have WPS.
I tried to troubleshoot using this guide, but to no avail either: HP DeskJet 2600 Printers - Blinking Lights
The only 3 items that display on the printer screen are: 1. the digit '0', 2. the wireless icon & 3. the wireless signal bars going back & forth - there is nothing else displaying on the screen at any time. Is this normal?
12-04-2019 03:04 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that you are facing issues printing using Wi-Fi Direct.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee