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Cannot turn on Wi-Fi Direct on HP Deskjet 2620

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HP Deskjet 2620

Unable to setup wireless printing at all in fact.


It's a brand new printer (arrived this afternoon sealed from Currys/PCWorld, UK)...


I'm following the very simple procedure from the manual (page 65), which states, "On the printer control panel, press and hold the Wireless button ( ) and the Resume button ( ) together for three seconds."


But, when I do this, nothing happens - no Wi-Fi Direct icon appears at any point. I've also tried holding it down for longer to no avail.


Both the Power light & the Wireless button light is blinking before/whilst I'm doing the above though - does this make a difference?


What's going on please? Is the DJ 2620 even capable of Wi-Fi Direct?


I cannot setup up the printer using WPS either as I'm using a Tenda Nova Mesh Wi-Fi system (MW6/MW3), which doesn't seem to have WPS.


I tried to troubleshoot using this guide, but to no avail either: HP DeskJet 2600 Printers - Blinking Lights


The only 3 items that display on the printer screen are: 1. the digit '0', 2. the wireless icon & 3. the wireless signal bars going back & forth - there is nothing else displaying on the screen at any time. Is this normal?

HP Support Agent
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Message 2 of 2
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HP Recommended



Welcome to the HP Support Community!


I reviewed your post and I understand that you are facing issues printing using Wi-Fi Direct.


Don’t worry, I assure you I will try my best to get this sorted.


I recommend you follow the steps in the below article and check if it helps.


Let me know how it goes and you have a great day!


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!




I am an HP Employee

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