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07-20-2020 06:22 PM
Hello, i change my router and also the password for my home network and need to change the password on my printer.
as i need to print with my ipads , iphones , etc. i saw you guys have alraedy solved the problem but you need to send it via inbox dont undertand why you do it like this. you guys should just do a video or something like that and post it for every user.
ill wait for this as i need to resolve this Urgent.
07-20-2020 09:58 PM
Please make sure the printer is ready and the power light solid lit, click the cancel button if it sleeps so the power light is on.
Make sure there is no USB cable located to the back of the printer, if there is any be sure to unplug it from the printer.
Press and hold the wireless button for around 20 seconds, as soon as both the Power and Attention lights blink together, release the button and allow the printer to restart.
Make sure the Mac is connected to the wireless network and just make sure you see a nearby network name starting with HP-Setup (don't connect to it, just ensure it is visible, else repeat the steps above).
Open HP Smart and click the plus sign, then follow the steps on screen to connect the printer to your new network.
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
07-21-2020 10:37 AM
hello! this solution dont work on the printer as it cannot connect to the same network as i change the router and also the passwpord of the router so it i need to hard reset the printer and i dont know how to do it. please help HP Support
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