Change paper size from android phone

[samjg1]

I tried printing from my Samsung phone using Smart Print. I wanted to print on 5x7 paper, but the only option listed when I tapped "Paper Size" was "Letter". How do i change the paper size to 5x7?

Also under paper "type" it only shows Plain Paper. Doesn't give the option for Photo Paper.

[Raj_05]

Hi @samjg1,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

To print on a 5x7 paper using the Smart Print app on your Samsung phone, you may need to follow these steps.

1. Open the document or photo that you want to print in the Smart Print app.
2. Tap the "Print" button.
3. Tap the "Paper Size" option.
4. If "Letter" is the only option listed, tap it to open the menu.
5. Look for an option called "Custom" or "More Sizes" and tap it.
6. In the Custom Paper Size menu, you can then enter the paper size as 5 inches by 7 inches (or 127mm x 178mm).
7. Once you have selected the custom size, tap "Done" to save your changes.
8. Make sure your printer is connected to your phone and tap "Print" to start the print job.

If these steps don't work, you can also try adjusting the paper size settings on your printer directly.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support 

[samjg1]

Under Paper Size is says "Main-Letter". When I tap on it nothing happens. 

How can I adjust the paper size on the printer?

[Raj_05]

Hi @samjg1,

Thank you for your response, 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Alden4
HP Support