Change wifi password on printer.

[kc85]

I am trying to change my wifi password on my printer. It keeps correcting it back to the original factory password. How can I resolve this? Thank you.

[asmita6658]

@kc85

Greetings!
 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you are trying to update the Wi-Fi password on the printer.

Don't worry, I'm here to help. 

Let's try these steps -

Step 1 Network Restore -
On the printer's control panel - 
1) Touch the "Wireless icon". 
2) Touch the "Settings" icon. 
3) Select "Restore Network Settings". 
4) Select "Yes". 

Step 2 Reboot the devices -
1) Turn off the Router, Printer, and the computer. 
2) Wait for 60 seconds. 
3) Turn on the Router first and wait for all the lights to stabilize. 
4) Turn on the printer and allow it to configure itself. 
5) Turn on the computer.

Step 3 Run Wireless Wizard - 
On the printer's control panel, go to the Network menu or touch the wireless icon and then go to settings. Select Wireless Setup Wizard. 

Hope this helps!

Let me know how that goes.

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Have a great day ahead 🙂